Come today, in Classic I cannot find the "Enable New Acrobat" menu item under the View menu. Adobe Acrobat and Acrobat Reader classic tracks are not impacted and will remain on 17.xx (Classic 2017) and 20.xx (Classic 2020). When enterprises deploy the new patch, users will move from version 22.xx to 23.xx. Over the next few days I switched back and forth between the New Acrobat Experience and the Classic. All customers on the Continuous track will be impacted. On first start I got the New Acrobat Experience View. I have done these procedures on another computer running Windows 10 with the same results.īesides this, following the other troubleshooting steps, I uninstalled Adobe Reader DC and used both Cleanup Tools (AdobeAcroCleaner_DC2021.exe and AcroCleaner_DC2015.zip) since I originally had the 32-bit version which later was automatically upgraded to the 64-bit version. All these actions can be done from a computer or mobile phone. In addition to viewing portable document format files, you can open and interact with various forms and multimedia embedded in the document. Why is this? I am using Windows 11 Pro 22H2 22621.2361 (64-bit) and Adobe Reader DC 2023.006.20320 (64-bit). Adobe Reader DC is a cloud-based program that allows you to view, print, sign, share and annotate PDF files. The error came and no Crash Dumps were created. Method 2: Using Windows error reporting to collect Acrobat/Reader crash dumpsĪgain, I followed the procedure to add the necessary values to the Windows Registry. Later the error came and nothing happened. MeenakshiNegi posted several times about the collection of Crash Logs.
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